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LoopFA Support

  Welcome to LoopFA Support Thank you for being a part of the LoopFA community! We're committed to ensuring you have the best experience possible while using our platform. If you have any questions, need assistance, or want to report an issue, our support team is here to help. Please feel free to reach out to us via the contact details below, and we’ll be happy to assist you. Email : help@loopfa.com Phone : +2349013944140 WhatsApp :  https://wa.me/2349013944140

LoopFA Mobile App

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Introduction LoopFA is a mobile social application that enables users to share posts with people in defined locations. We provide users with a means to engage large audiences and get aggregated firsthand feedback. Every post has an intended geographical audience and only users who are residents of the defined location can respond to such a post. Download LoopFA from Google Play Store . Download LoopFA from Apple App Store .                                            There are two types of users: 1. Regular users who can only share posts with their followers. 2. Broadcast users who can broadcast posts to everyone within a specified location. Examples of broadcast users include Governments, Police, etc. We have provided an AI summarizer that gives a one-page summary of comments on a post. This is a quick way for users to determine the audience's sentiment regarding a post. Sign UP...

Delete Your Account

When you delete your LoopFA account, all your information, including posts, photos, and videos, will be permanently removed. However, comments you made on other users' posts will remain. To delete your account quickly and easily, use the LoopFA mobile app, available on the Google Play Store and the Apple App Store. Here’s how: 1. Log into the app. 2. Go to Profile > Menu > Settings > Delete Account. 3. Tick the two checkboxes to confirm you understand the deletion is irreversible. 4. Click the "Delete Account" button. 5. Enter your password to verify your ownership of the account. 6. Click the "Delete Account" button again. Your account and all associated information will be deleted. Alternatively, you can request account deletion via email: 1. Send an email to help@loopfa.com from the email associated with your LoopFA account. This ensures we know it’s really you. 2. Use "Delete My Account" as the subject. 3. Include the following in the body...
  LoopFA Data Privacy Policy Welcome to LoopFA, where we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use LoopFA. 1. Information We Collect Data Collected for Account Protection Phone Number: We collect your phone number to enhance account protection and  minimize the presence of bot accounts on LoopFA. Data Collected for Identification and Security Names:  Your name is collected for identification purposes. Email Addresses:  We collect email addresses for account security and recovery purposes. Other Information Collected Date of Birth:  We collect your date of birth for age verification purposes. Residence Location:  Residence information is used to determine which posts you are an audience of and serve only those posts. 2. Use of Your Information We do not share user data with third parties. Your information is securely stored and used solely for the follo...